Grievance Redress Mechanism

What is the Grievance Redress Mechanism ?

Online Complaints Mechanism is new initiative of the University Grants Commission that has been set up as a means for any member of the university community to lodge a complaint regarding incidents of ragging, SGBV, intimidation, bullying and any other form of violence. All complaints that are lodged will be investigated and victims of such incidents will be offered support and redress.

What type of grievances can be lodged online ?

  1. All forms of ragging
  2. Sexual harassment
  3. Sexual or gender based violence
  4. Threats and Intimidation
  5. Bullying
  6. Harassment
  7. Inflicting physical, mental or sexual harm or suffering, threats of such acts, coercion and other deprivations of liberty, whether occurring in public or in private life based on one's gender and/or sexuality. It includes sexual harassment, domestic violence (DM) and anti-mate partner violence amongst other practices.

All complaints once lodged will be investigated and cannot be withdrawn.  However, if complaints are found to be false or malicious, those who made such complaints will be subjected to disciplinary procedures.